Terminology

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Glossaries

Term Definition
Gated Content

Any online material (e.g., articles, videos, whitepapers) that requires users to fill out a form or take some action before accessing it.

Google Search Console

A free tool by Google to help site owners monitor, troubleshoot, and manage their website’s appearance in Google search results.

Information Systems (IS)

The combination of hardware, software, data, procedures, and people in combination with networks used to collect, process, and manage data for a business. Examples include website hosting, customer relationship management (CRM) systems, and enterprise resource planning (ERP) software.

Marketing Strategy

A business's overall game plan for reaching prospective consumers and turning them into customers of their products or services.

Online Behavior

The array of actions and manners exhibited by internet users, including website preferences, social media interactions, and online shopping habits.

Online Services

Web-based services used by businesses to operate and manage their online presence, including website hosting, email marketing platforms, and cloud-based software tools.

Organic Traffic

Visitors who find your website through unpaid search engine results, as opposed to paid advertisements.

Organizational Alignment

Ensuring all aspects of a business, including resources, processes, and goals, are in harmony to support strategic objectives.

Performance Metrics

Key indicators used to measure and evaluate a business’s financial, operational, and customer-related performance.

Process Automation

The use of technology to automate repetitive tasks in business, such as invoicing, customer follow-ups, and data entry.

Process Optimization

The practice of improving business workflows and systems to increase efficiency and reduce waste.

Psychographic Profiling

The study of consumers based on their activities, interests, and opinions (AIOs). It goes beyond demographics to look at the psychological aspects influencing consumer behavior.

Risk Assessment

The process of identifying, analyzing, and preparing for potential internal and external risks that could impact a business.

Search Engine Indexing

The process by which search engines organize information from websites to serve relevant results in response to search queries.

Shared Hosting

A hosting environment where multiple websites share the same server resources, offering an affordable solution for small websites. It comes with limitations in terms of performance and scalability.